Customer Testimonials
Erol was very informative and was able to answer all my questions. He has followed through with what he has said he would do. He was great to work with.
Great service experience, quick turnaround! Roberto was great, as always, communicating with me thru the whole experience. Fair price and quality work is why it’s 8 1/2 years old and I’ve never taken my Jeep anywhere else for service
Outstanding experience from A-to-Z. Very professional, courteous and over-the-top with customer service! I would recommend Palmer Dodge to anyone!
Knowledgeable, Friendly Staff always willing to work with you on scheduling Clean amenities Repairs done in a timely manner
Luis and Richard both very helpful with new tires and oil change. Everything completed timely fashion
Ryan and Winston are Awesome! They have great customer relations and get the job done promptly!
Luis did a great job helping me get my car fixed. I will deff be coming back!
Great experience. Good salesman, good finance guy. Free snacks for my kids as we waited.
Excellent experience and knowledgeable service department. The advisors and the service manager are always helpful.
Have the truck that I was looking for. With low inventory around all dealership in GA. Palmer has the one that fit my needs.
Was awesome experience with negotiation of final price quote. I hope we make a good deal for both parties. Thanks
My first service experience with this dealership. Great experience, Kim is the best and took great care of me.
Service rep Peyton was helpful and did a great job. Very happy with my service experience.
Extremely friendly and easy to deal with. Signing process was quick. Great customer service at Palmer Dodge!
I’m always very pleased with the love of service I receive. Luis has been great to work with.
Hiram Morales, the service advisor was great. welcoming, friendly, explained the process very well, and provided good advise. only area of oppty: When my SUV was delivered check engine light was on. Hiram immediately proceeded and took the car back to the garage area. after performing the fuel system service, seems mechanic forgot to reset computer. this should have been caught by QA/QC process. quick fix though. overall very good service. i plan to be back at 50K miles.
My Jeep was serviced properly..new battery, new rear brakes, oil change with Mobil One Oil.
Have dealt with Michael a few times and he has always taken care of me!
Jay Starks was great!!! In and out in mabe 2 hrs great job!!! Financing was quick and simple!!
Great experience. We would certainly buy another vehicle from this dealership. Thanks so much for a smooth and easy process
Lee is a good sales person he help us a lot buying our new car this is my second car I buy from this dealer
I’ve bought three vehicles from Palmer. They are always very professional and courteous. We love working with our favorite salesman, Tony White! Always a great experience.
Everything was great and at a competitive price. Took a bit long for an oil change, 3 hours, but I did come in late morning. But Hiram did a great job keeping me updated.
Excellent service by everyone! I had a wonderful experience with the entire staff at Palmer. A big thank you to all!
Kimberly is fabulous and very helpful and repaired my Challenger that had a tricky diagnosis.
Winston and Roberto and the entire staff at Palmer Jeep are wonderful! Thank you guys!!
Great service it took to long for a oil change 3 hours from time to finish
Erol and Rick did an exceptional job with assisting me with my purchase of a new jeep cherokee. I live out of state and was a little hesitant to make a purchase with a dealership I had no experience with. But I was extremely happy with the way my transaction was handled. I would highly recommend them to anyone looking to purchase a new or used vehicle. Thank you again Erol and Rick!
Great people working at the dealership! Helped us get the car we wanted, worked with us with our trade in, and went above and beyond helping us after our purchase
Dealership is fine, dealing with service dept. (Winston primarily but also Roberto). Doing what they can but Chrysler customer service gets a zero, unresponsive.
Professionally candid throughout process; Above average selection with strong service department for Jeep Wranglers; Parts department tends to mark up parts above MSRP in order to discount back down to MSRP so I buy parts and accessories online
Made everything super easy and simple. Great sales people, sales team and we’re prompt with returning calls
Roberto in service was very professional and knowledgable. They solved the issue in a timely fashion. Thank you
Super efficient and easy. Everyone was helpful and friendly. Would definitely buy there again in the future
The service was great. I will return for my next visit. I welcome all discounts
I went for a walk-in oil change and was serviced immediately. The waiting room was comfortable with entertainment and refreshments. My service agent was great.
Great fast service on my Jeep that was recalled for addressing the issues with the steering column
Palmer was the easiest car buying experience I have ever had. The lot was stocked with cars, the process was a breeze and we were done with buying process and on our way home quickly. Thankful we went there first! Our salesman was extremely knowledgeable and not at all pushy. The whole staff was helpful and kind. Don’t bother going anywhere else!
Very good experience, Thomas was very helpful and professional. Treated my wife and I with respect
Steve and Chris were amazing! Great experience buying my new grand wagoneer! Will definitely recommend this dealership.
Took care of me immediately, solve all my issues and also took care of a recall in the truck. Excellent service with excellent follow up.
The salesman Cullen was very professional and work hard to help with our purchase. He made sure we was happy and comfortable the whole time we were there
Friendly, honest service. We arrived without appointment and each time were greeted by very helpful staff, who could quickly connect us with someone who was able to answer questions, show us cars in line and price range we wanted.
Purchased a 2022 Chrysler Pacifica Pinnacle, and from ordering to delivery, it was a wonderful and easy experience. Cole kept me updated from day one as to the status of my van, and he made sure we understood all the features and how to use them. He went above and beyond to ensure we were happy and everything was to our satisfaction.
Kimberly is nice. She is a good communicator. Overall your staff seem very friendly and seem to care that customers are happy.
Absolutely seamless transaction. Lee was amazing and extremely helpful. Having the car delivered was a huge help.
Great service. Had oil change and tires rotated. Easy to do. All you have to do is go to the express service line. You don’t have to preschedule these services. Just go when time is good for you. The service department is open 6 days of week so very easy.
Great place and great service with professional people passionately providing premium performance promptly producing a happy customer
Michael was great to work with. Very knowledgeable and helpful. Didn't try to push unnecessary reapirs, but informed about future issues.
Jody and Tony never disappoint that why are last 13 cars have come from Palmer Dodge Thanks Mike Busse
We brought my daughters Jeep in with engine light on and running rough. Same issue that Athens Jeep worked on over a month ago. They replaced O2 sensors. Lius Torres, service rep, was great to work with. Car picked up on Monday, 1/3, but after driving for 10 minutes engine light came back on and was running rough again. Immediately returned and Luis diagnosed misfiring issue. Left car with Luis and was fixed Tuesday and seems to be back to normal. Will continue to bring both my daughters jeeps back for ALL of there service needs.
Palmer dodge is always a great experience. Willem was the best sales person to deal with. Highly recommend this dealer for your new and used purchases.
I’ve been car searching for about 6mos. I’ve been to multiple dealerships and worked with many sales men. I was growing frustrated until I reached out to your team via website. I was contacted by your sales team early the following morning. Mr Brown listened to my requirements, made suggestions and ultimately found the PERFECT vehicle for me. Lee Brown & Mr Boozer are simply outstanding! This has been the best sales experience I’ve had in a very long time.
The entire process of purchasing my new Grand Cherokee L was easy and fast. Good customer service and attention to details.
Service and value matched with knowledge and information make all the difference. Roberto Del Campo!
Identified the issue with my 2015 Grand Cherokee and fixed it within a reasonable time frame
Excellent Customer service. Had a custom order for Dodge Challenger Scat Pack. Lee Brown did an awesome job in keeping the entire transaction smooth and straightforward. Got a reasonable price, no surprise add ons, no pressure, etc. Financing was a breeze as well. I would recommend Palmer dodge to everyone looking for a new toy
The service and hospitality at Palmer Dodge has always been exceptional. I will always recommend them to friends and family.
Palmer service is only place I’ll take my Jeep. Always great service and timely. Thanks!
Excellent service and very thorough. Made sure I had a vehicle while mine was being worked on.
Best u can find in the business, friendly, courtesy, always helpful and very knowledgeable about trucks
Can't say enough good things about Roberto at the Palmer Dodge service department. He is awesome to deal with, and the other team members have also been good when Roberto isn't available. Definitely the best service experience I have ever had.
First time here at this dealership and theexperience was great. Highly recommended personally for everyone.
Great service, attention to detail, they really helped me decide what to add to my Jeep Wrangler when I wanted a lift kit and new tires.
Winston was great to work with and handled my pre-purchase car inspection very well. In addition to being able to work us in on short notice, there was great communication and details provided regarding the inspection and repairs needed. If we do purchase a Dodge or Chrysler, your dealership has certainly earned my business!
The service department is fantastic. Always very fair and gives an honest representation of the criticality of the work they are discussing.
My expectations were met and we're very pleased with our new purchase. Great work.
Michael and Service team were professional in handling of my car issue. They informed me of every step and communicated with me new findings during the service process.
From the purchase we have had nothing but excellent customer service and satisfaction. Very pleased!
It’s was a great experience, and I would highly recommend it, I would definitely be back
They were very communicative, but I wish they had given me a heads up that the transmission guy was running 4 days behind. Also wish they gave me options instead of just opting for new transmission. Went to a specialist for second opinion and prevented myself from having to buy a new transmission.
Very polite, and knowledgeable. Got the job done in a timely and effective manor! Very pleased!
Great service! Cole made sure everything went very smoothly and the whole process was a breeze. Great job, everyone we met, Cole, DJ and others were very professional and welcoming.
Good communication with us through the process. Prompt and courteous. Will go back for our next service.
They offered a Uber ride if needed do to many mechanics not working ….. . even a vacuum
Excellent service. Employees courteous and extremely helpful. Correct my service issue flawlessly. Winston, my service Tech, was awesome. I made the experience pleasant.
I can’t say enough about Kim and Ryan in Service. Incredible customer service! They took care of me and made sure everything was handled with excellence.
Thank you Winston and a big thank you to all of your teammates at Palmer Jeep! You and your associates are all a pleasure to work with and you guys do a great job taking care of Gale’s Jeep Grand Cherokee and my Dodge Charger Daytona. Happy New Year!
When the customer receives more than expected it’s a good feeling. In my case brought it in for an oil change and wheel rotation. When I picked up my vehicle the front floor mats were vacuumed and I was told this time the rotation was complementary. Nice!
Great service and great communication. Everyone I talked to was great and helpful. I will definitely use them again.
The folks at Palmer Dodge made me feel a very valued customer. The very knowledgeable sales person (Korey) was able to explain different vehicle options to me which was very helpful. The excellent financing opportunities (thank you, Chris) were offered to me and I was able to make great decisions on what would be the best decision for my needs. It was the best car buying experience, ever! Be sure to visit here before your next vehicle purchase! Clean and well equipped showroom, centrally located and by far, a great selection of vehicles!
The fastest, smoothest new purchase in my life. They were great to work with. I would highly recommend to our friends
Anytime I bring the Grand Cherokee L in for service---oil/ filter/ rotate-I'm always greeted warmly by Roberto and Hiram. They understand my problems and get me in/ out promptly.
Chad was our salesman, and he was GREAT!! very professional and helpful-a good communicator and honest. Buy a car from him!
Kim was incredibly professional, communicative, and helpful throughout the entire process. She took extra care to make sure that my needs were met and that the service on my car was completed timely and effectively. Very happy with my experience.
Jackson was awesome. Dealership awesome. Appreciate all. My second vehicle from this dealership. Thanks so much.
Kim was absolutely GREAT! She communicated with me the entire time throughout the entire service process.
Hiram got me in for my oil change immediately. He recognized me from previous visits and made me feel welcome as a valued client! The work was done on a timely basis, and I was out there in under an hour!
The service at Palmer was great. The Palmer team was very knowledgeable about the vehicle and financing options that interested me. They answered all of my questions.
The staff at this dealership has always assisted me with the service of my vehicle with professional work class customer service. Thank you.
Helpful sales associate, financing, and parts department. Good overview of service department and getting started with vehicle
Staff is friendly and super knowledgeable on car issues. I love this dealership and I highly recommend them!!!
Since Winston start helping me at the service department I have not to worry anymore, he always take care my needs. Thank You Winston for all that you do !!
Great service. Kimberly is the best ever. Nine out of ten would come back! Super
My mother brought my vehicle via appointment. Winston greeted my mother with respect and very helpful. Don't trust other dealership to look over my vehicle via past experiences.
Took in to fix light coming on re: Anti-lock brakes and Traction control. Didn't realize it was still under warranty, but was informed it was. They also identified a problem with the battery and replaced it under warranty as well. Parts were not in stock, so I was given a loaner at no charge. Also had some 30,000 mile maintenance done on the car. Staff was pleasant and knowledgeable.
I SPENT A FEW MONTHS TRYING TO FIND A SOLUTION TO MY TOP MALFUNCTION THEN I WENT TO PALMER DODGE AND SPOKE WITH WINSTON ANDERSON AT THE SERVICE DEPARTMENT. HE DID A GREAT JOB AT DIAGNOSING THE PROBLEM. HIS SERVICE TEAM FIXED THE PROBLEM TO MY COMPLETE SATISFACTION. I WILL TELL OTHERS ABOUT THE GREAT WORK AND SUGGEST THAT THEY GO SEE WINSTON FOR ANY SERVICE ISSUES.
the service at palmer dodge/jeep was truly exceptional. the staff was friendly , knowledgeable,and at all times professional throughout the entire repair process. Highly recommend for all services.
I am extremely pleased. They went out of their way to be helpful as I have a disability
Took in my '09 Dodge truck with the AC not working. Had 2 other places look at it and could not find the problem. Luis got me in quickly, had the issue diagnosed, quoted price and vehicle fixed within 2 days. Luis was GREAT! He showed me respect and kept me informed during the process. I will make Palmer Dodge MY place to carry my truck and two Jeeps in the future. Keep up the great work!!
