The needed maintenance was performed as expected. Details of of the inspection were provided. Overall, service was good.
Oil change and tire rotation were performed properly and quickly. Young lady who checked me in was very thorough! No waiting to check in which was nice.
No appointment service is very practical for us. Service points like the transfer case need to be checked before reminding the customer that it is required next. We service some items ourselves with products compatible with the warranty requirements. Thanks,
Palmer Dodge was very efficient getting me checked in for my oil change and the oil change was finished before the estimated time which was very convenient for me.
See Winston. He should get Employee of the Month. Best customer service I've had in a very long time. Thank you Winston!!
Thomas is always smiling and making you feel welcomed. He always remembers my name when I walk in the door. It makes me happy to talk to him.
Chelsea at the service drop off was courteous and pleasant to work with. Great experience and will return again for service. Nice job by everyone in the service department.
Thomas was excellent. Told us on the phone what was necessary for the "call - back" repair, ordered the part and set up the work. Very kind and timely. I appreciated everything very much. Thank you. Gerry Carnes We needed this repair done for some time, but haven't been pleased with dealer in Hiram and their work. Coming to your place was a drive (from Dallas, Ga), but worth it.